Solution For High Ping Time While Playing A Game On now.gg

How does ping affect my gameplay?

Ping refers to the delay between a player’s input and the server’s response to those inputs. A higher ping can lead to the game lagging whereas a lower ping (40ms or less) on now.gg will result in a smoother gameplay experience.

Why am I getting high ping?

You may be getting a high ping due to various reasons, such as:

• Low Internet speed (the recommended Internet speed is at least 5 Mbps)
• Unstable Internet connection, as it may cause high packet loss
• Incompatible firewall configuration that may be slowing down the ping process
• An active VPN connection
• Geographical distance between you and the now.gg server

How can I resolve this?

1. To resolve this, please ensure you have a stable Internet connection with a speed of at least 5 Mbps or more. You can check your Internet speed on websites like speedtest and fast.

For the best gaming experience, a stable Internet connection with a ping of 40ms (or lesser) on now.gg is recommended. You can check the ping while playing a game on now.gg.

2. You should clear your browser cache and cookies. As an example, the steps to do this on Google Chrome are listed below. If you are using a different web browser, you can search for the specific steps for your browser on the Internet.

Clearing browser cache and cookies on Google Chrome

• Open Google Chrome and click on the three dots available at the top right corner, as shown below.

• From the dropdown menu, select “Settings”.

• On the Settings page, select “Security and Privacy”.

• On the next screen, click on “Clear browsing data”.

• On the “Clear browsing data” pop-up, select:
  • Cookies and other site data
  • Cached images and files

Then, click on “Clear data” to clear your browser cache and cookies.

Your ping is primarily related to the routing of your Internet connection which is handled by your Internet Service Provider (ISP). If your ping is extremely high, please contact your ISP to have it resolved.

If you still encounter this problem, please reach out to us via email at support@now.gg or share a problem report with us by following the steps given in this article. We’ll be glad to help you out!

Thank you for choosing now.gg. We hope you enjoy using it. Happy Gaming!